10 examples of customer retention strategies that actually work
2:35
10 examples of customer retention strategies that actually work
2 months ago
hubspot.com
What is First Call Resolution (FCR)? | Definition from TechTarget.com
2:57
What is First Call Resolution (FCR)? | Definition from TechTarget.com
Jul 24, 2024
techtarget.com
10 Simple Steps to Reduce Mean Ticket Resolution Time | Customer...
10 Simple Steps to Reduce Mean Ticket Resolution Time | Customer...
Aug 20, 2021
happyfox.com
What is First Call Resolution? Complete Guide to FCR
What is First Call Resolution? Complete Guide to FCR
Jun 27, 2022
getvoip.com
What Is First Call Resolution? Everything Customer Support Pros Should Know
What Is First Call Resolution? Everything Customer Support Pro…
Apr 18, 2023
hubspot.com
Key Metrics for Measuring Customer Support
Key Metrics for Measuring Customer Support
Jul 21, 2021
helpdesk.com
Customer Complaints: 8 Common Complaints & How to Resolve Them
Customer Complaints: 8 Common Complaints & How to Resolve Them
Oct 22, 2010
hubspot.com
8 first call resolution best practices: Benefits, challenges, and more
Dec 3, 2020
ringcentral.com
18 Customer Service Chatbot Examples (& How You Should Be …
Sep 20, 2023
hubspot.com
Customer pain points: How to identify and resolve ( examples)
Apr 30, 2023
zendesk.com
3:20
When Should You Escalate A Difficult Customer Call?
1 month ago
YouTubeCall Center Pro Strategies
3:29
When Do Customer Interactions Require Management Escalation?
1 month ago
YouTubeCustomer Support Coach
3:18
How To Create A Post-Resolution Follow-Up Process?
1 month ago
YouTubeCall Center Pro Strategies
2:58
Why Is Cloud SLA Resolution Time So Important?
1 month ago
YouTubeCloud Stack Studio
3:32
What Is Acceptable Cloud Incident Resolution Time?
1 month ago
YouTubeCloud Stack Studio
3:36
What Are Some Good Benchmarking Resources? - Cust…
4 months ago
YouTubeCustomer Support Coach
2:41
What Are Fair Response Times For In-app Customer Support? - Custo…
2 months ago
YouTubeCustomer Support Coach
5:52
Response Time vs Resolution Time: Key SLA Metrics Explained
7 views1 month ago
YouTubeCodeLucky
3:02
How Does Summarizing Customer Issues Help Resolution?
1 month ago
YouTubeCustomer Support Coach
3:11
How To Make Customer Interactions More Time-Efficient?
2 months ago
YouTubeCustomer Support Coach
2:56
What Is Effective Customer Issue Resolution?
1 views1 month ago
YouTubeCall Center Pro Strategies
2:40
What Resolution Paths Can You Offer An Angry Customer?
1 month ago
YouTubeCall Center Pro Strategies
2:15
How Long Do You Have To Resolve A Banking Complaint? - Ask Your …
3 months ago
YouTubeAsk Your Bank Teller
3:06
What Should I Expect For BBB Complaint Resolution Time?
8 views2 months ago
YouTubeConsumer Laws For You
3:27
What Is The Difference Between Cloud Response And Resolution T…
1 month ago
YouTubeCloud Stack Studio
3:12
What Does SLA Support Resolution Time Actually Mean?
1 month ago
YouTubeCloud Stack Studio
3:57
What metrics define successful customer service SLAs?
1 month ago
YouTubeCustomer Support Coach
2:55
What Is The Typical Customer Support Resolution Time On Crypt…
1 views3 months ago
YouTubeAll About Crypto Exchanges
2:39
How To Offer Resolution Options To Upset Customers?
1 month ago
YouTubeCall Center Pro Strategies
3:22
How Is Cloud Provider Support Resolution Time Measured?
1 month ago
YouTubeCloud Stack Studio
See more videos
Static thumbnail place holder