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Help & Support - Optus

Help & Support - Optus

Optus Network Features | Optus

Optus Network Features | Optus

Tablets & iPads | Android and Apple Tablets | Optus

Tablets & iPads | Android and Apple Tablets | Optus

Manage My Account | Optus

Manage My Account | Optus

Community | Optus

Community | Optus

Have Optus Upgrade & Protect? Enjoy the magic of an upgrade a year early when you buy your next phone with Optus. Eligible customers only. Monthly Upgrade and Protect subscription required to access early upgrade options by recontracting on a new device payment plan. Upgrade T&Cs apply | Optus

Have Optus Upgrade & Protect? Enjoy the magic of an upgrade a year early when you buy your next phone with Optus. Eligible customers only. Monthly Upgrade and Protect subscription required to access early upgrade options by recontracting on a new device payment plan. Upgrade T&Cs apply | Optus

995.4K viewsOct 15, 2024

Enjoy great value with 50GB for $39/mth for 12 months when you sign up to a new service with Optus. With enough data to keep you scrolling, streaming and sharing, Optus has you covered with our Plus Promo SIM Plan. Get unlimited standard national calls and texts plus enjoy no lock-in contracts. Ends 25/08/24. Plan fee increases from month 13 to $52/mth or as otherwise notified. Select postcodes only. Max 5 per account. N/A with other offers, unless specified. Offer forfeited if you cancel or cha

Enjoy great value with 50GB for $39/mth for 12 months when you sign up to a new service with Optus. With enough data to keep you scrolling, streaming and sharing, Optus has you covered with our Plus Promo SIM Plan. Get unlimited standard national calls and texts plus enjoy no lock-in contracts. Ends 25/08/24. Plan fee increases from month 13 to $52/mth or as otherwise notified. Select postcodes only. Max 5 per account. N/A with other offers, unless specified. Offer forfeited if you cancel or cha

56 viewsJun 6, 2024

Skip straight to huge value. Upgrade now and get up to $750 credit towards your new plan when you trade in selected phones. Ends 25/10/19. Depends on condition of phone. One trade-in per service per contract. Full details at www.optus.com.au/tradein. | Optus

1.2M viewsSep 27, 2019

Already have your mobile with Optus? Add any of our new nbn® plans and unlock your Bundle Bonus. Get $15 off every month on any nbn® plan for a whole year. Plus, get a powerful Wi-Fi 6 modem included at no extra cost - when you stay for 24 months. Eligible plans required (excl. Prepaid and Watch plans). Discount applied to additional new services only and reverts to standard price after 12 months. Not available with other discounts, unless specified. T&Cs and eligibility criteria apply. | Optus

99.6K views9 months ago

Enjoy great value and coverage in Busselton. Optus 5G is available on our Plus Promo Plans, giving you 50GB for $39/mth for 12 months when you sign up to a new service. With Optus 5G you can get up to 5x more Optus 5G coverage across Australia than our standard 5G when you have a compatible device and SIM. Ends 6/4/25 unless withdrawn earlier. Plan fee increases from month 13 to $52/mth or as otherwise notified. Select postcodes only. Offer forfeited if you cancel or change plans. T&Cs apply. Op

16.4K viewsFeb 2, 2025

Already have your mobile with Optus? Add any 5G Home Internet plan and unlock your Bundle Bonus. Get $15 off every month on any 5G Home plan for a whole year. Plus, get a powerful Wi-Fi 7 modem included at no extra cost - when you stay for 36 months. Eligible plans required (excl. Prepaid and Watch plans). Discount applied to additional new services only and reverts to standard price after 12 months. Not available with other discounts, unless specified. T&Cs and eligibility criteria apply. 5G av

24K views9 months ago

Need more juice? Upgrade to a brand new phone from Optus and get great value on the latest and greatest. Buy with an eligible plan and pay over time, interest free with OptusPay. T&Cs and eligibility criteria apply. | Optus

344K views2 months ago

With Optus Choice, you choose how you buy your new phone. Buy it outright now or pay over time. You call the shots. | Optus

417.4K viewsDec 19, 2019

Switch to great value Optus nbn® and get the Optus Ultra WiFi modem (Gen 2) with the latest WiFi 6 technology for $0. Giving you more reliable coverage in more corners of your home. Fair Go Policy applies. Eligible customers only. Based on comparison with Optus Ultra WiFi (Gen 1) modem. Actual speeds may vary and are limited by the plan speed. $0 modem when you stay connected for 36 months. N/A with BYO plans. T&Cs apply. | Optus

133.2K viewsDec 9, 2024

Your internet shouldn’t hold you back. Our new Optus nbn® plans come with a powerful Wi-Fi modem at no extra cost when you stay 24 months and ready for any speed you need. Plus, if you have an eligible mobile plan with us, you can unlock your Bundle Bonus and get $15/mth off internet for a whole year. Actual speeds may vary and are limited by plan speed. Bundle Bonus: Eligible plans required (excl. Prepaid and Watch plans). Discount applied to additional new services and reverts to standard pric

7.2K views9 months ago

Switch to award-winning Optus 5G Home Internet. Get our powerful 5G Wi-Fi modem for $0 when you stay for 36 months. Plus, our Entertainer Superfast 5G plan comes with a Netflix Standard subscription included with unlimited data, so you can stream your heart out. That's powerful Wi-Fi and non-stop Netflix at a price you'll love. Fair Go Policy applies. 210/20Mbps Typical Busy Period Speeds (7pm-11pm). 5G available in select areas. Actual speeds will vary. T&Cs apply. | Optus

32.2K viewsDec 17, 2024

Switch to award-winning Optus 5G Home Internet. Get our powerful 5G Wi-Fi modem for $0 when you stay for 36 months. Plus, our Entertainer Superfast 5G plan comes with a Netflix Standard subscription included with unlimited data, so you can stream your heart out. That's powerful Wi-Fi and non-stop Netflix at a price you'll love. Fair Go Policy applies. 210/20Mbps Typical Busy Period Speeds (7pm-11pm). 5G available in select areas. Actual speeds will vary. T&Cs apply. | Optus

119.1K viewsDec 17, 2024

Connect up to 128 devices with the Optus 5G Wi-Fi Modem, included when you stay on an eligible plan. $0 modem credit when you stay connected for 36 months. Available in selected areas. Actual speeds may vary and are limited by the plan speed. T&Cs apply. | Optus

109.9K viewsNov 29, 2024

Bring your new eligible Optus mobile, internet and tablet plans together and save $270 over 6 months. The more eligible services you add, the more you save - they are simply better together. Ends 06/04/25. Eligible plans required (excl. Prepaid & Watch plans). Mobile and Data plan discount applies to secondary service only. Plans revert to standard price after 6 mths. New services only on the same account. Max 5 per product. T&Cs and eligibility criteria apply. | Optus

2.4K viewsMar 4, 2025

Already an Optus customer? Save $15/mth for 6 months on each eligible plan you add to your existing service. Save on a new mobile, internet or tablet plan - they are simply better together. The more you add, the more you save. Ends 06/04/25. Eligible plans required (excl. Prepaid & Watch plans). Mobile and Data plan discount applies to secondary service only. Plans revert to standard price after 6 mths. New services only on the same account. Max 5 per product. T&Cs and eligibility criteria apply

33.2K viewsMar 4, 2025

Discover more features when you log in to My Optus app: app.optus.com.au/login?tags=FBLogIn Log in to the app using your My Account details to unlock more features and manage all services, view bill details, message us 24/7 for help and more. Can’t remember your details or don’t have a My Account login? Reset your password and register your details on the log in section of the app. | Optus

7.3K viewsSep 11, 2020

Your Optus home internet and mobile plans are simply better together. Save $180 over 6 months when you add an eligible mobile plan to a new internet plan. Ends 06/04/25. Eligible plans required (excl. Prepaid & Watch plans). Plans revert to standard price after 6 mths. New services only on the same account. Max 5 per product. T&Cs and eligibility criteria apply. | Optus

8.1K viewsMar 4, 2025

All internet plans with Netflix included are on sale. Save $15/mth for 6 months on any nbn® and 5G Entertainer plans and enjoy unlimited data and endless Netflix streaming. Offer ends 06/04/25. Fair Go policy applies. New nbn and 5G services only. Netflix Standard Subscription included. T&Cs and eligibility criteria apply. | Optus

157.5K viewsMar 31, 2025

Everyone wins every time. Every $40 recharge gets 3 instant wins. Selected plans get double data. Plus, the chance to win 1 of 8 Suzuki Balenos. AU16 with a paid Prepaid Mobile Voice service only. Excludes Prepaid Mobile Broadband service. Ends 21/6/20 11:59pm AEST. See T&Cs for entry limits: optus.com.au/win. Instant Rewards: Claim via SMS after qualifying recharge. Instant rewards must be claimed by 27/6/20 and before next recharge. Double Data: For $40 recharges on eligible plans. Expires on

745K viewsMay 20, 2020

A new way to internet. At a price you'll love. Upgrade your home with our Optus Ultra WiFi 5G Modem. Access super-fast 5G speeds for a faster and more reliable internet connection. Just plug in and connect your home wirelessly so you can stream, create and collaborate with ease. Switch to any Optus 5G internet plan and get the 5G Modem included at no extra cost, when you stay connected for 36 months. 5G available in selected areas. Actual speeds may vary and are limited by the plan speed. Based

29K viewsSep 25, 2024

Switch to award-winning Optus 5G Home Internet as rated by WhistleOut. Get our powerful 5G Wi-Fi modem for $0 when you stay for 36 months. Built with the latest WiFi 7 technology, delivering faster speeds and stronger performance on more devices and in more corners of the home. Plus, our Entertainer Superfast 5G plan comes with a Netflix Standard subscription included with unlimited data, so you can stream your heart out. Fair Go Policy applies. 210/20 Mbps Typical Busy Period Speeds (7pm-11pm).

42.2K views8 months ago

Furious Optus customers have services restored after nationwide outage

7NEWSRhiannon Lewin

Access your optusnet.com.au Account with IMAP, SMTP or POP3 - May 2026

getmailbird.com

Being able to contact emergency services, access the internet for education, and stay in touch with loved ones are necessities for all of us, and the regional community of Yarrabah is no different. To deliver better coverage and more choice for this Queensland community, we’ve switched on a new Optus tower – built in partnership with Indara. Funded by the Australian Government’s Mobile Black Spot Program, the Queensland Government and Optus, this new mobile site means stronger, more reliable con

1.6K views9 months ago

Major Optus outage across Australia

9news.com.auJosh Hohne,Mikala Theocharous

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