How to Deal With Angry Customers: 8 Practical Steps & Examples
How to Deal With Angry Customers: 8 Practical Steps & Examples
Nov 22, 2024
tidio.com
This call is a great example of what happens when a customer starts out extremely angry, aggravated, and rude basically, a typical Karen situation. However, by the end of the call, the same customer admits their mistake and apologizes. It’s incredibly satisfying to hear! | Rusty Brillantes
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Here are the worst and best ways you can handle an angry customer. I don't care how ridiculous their complaint is. If you get upset and cuss them out, I promise you the situation will not get any better. Instead, do everyone a favor and just hear what they have to say. If their complaint is legit, it'll give you the opportunity to fix it. If not, at least you showed them the respect of listening to them. Customer service is a tough business, but I promise you that learning how to deal with situa
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