作为全球最具影响力的独立研究咨询公司之一，Forrester协助商业和技术领袖，推动以客户为中心的愿景、战略及执行力，由此驱动商业增长。

Explore Forrester’s predictions to uncover the shifts that will shape your industry, region, and role — and learn how to stay ahead in a year defined by disruption.

Forrester 作为全球最具影响力的独立研究咨询公司之一，提供与中国市场相关的研究洞察、市场趋势和最佳实践，例如：中国客户体验趋势、科技厂商在中国的本土化策略、中国科技市场展望等。

Forrester analysts use briefings to learn about changes in markets, providers, and services. To increase their understanding of your business, the analyst will ask you clarifying questions.

Guide to learn how to leverage new or existing journey maps to spur investment and interest in CX, as well as boost performance.

Check out the 2025 agenda for Forrester's Technology & Innovation Summit. Learn about the keynotes, breakouts, special programs, and more!

Forrester Decisions: a simplified service for a complex world Hundreds of sales leaders told us what they need from a research partner. Forrester Decisions delivers it. Read Now

Forrester (FORR) is one of the most influential research and advisory firms in the world. We work with business and technology leaders to drive customer-obsessed vision, strategy, and execution that …

Sep 20, 2010 · Cloud sourcing is also a key focus in the upcoming Forrester Wave™ on SaaS systems integration, expected to be published in October. Hope to see you in New York or at one of …

Forrester’s CX Index™ 2019 results reveal that more brands are inching forward along their CX transformation journey. But these are early days yet, and most firms are stagnant.