The workflow tool is complex to set up but automates a variety of manual processes, improving employees’ experience.

From cancelled conferences to disrupted supply chains, not a corner of the global economy is immune to the spread of COVID-19. Read now ServiceNow has updated its Workplace Service Delivery product ...

Service Operations Workspace gives tech services and operations teams a single place to manage work and have shared visibility into issues. App Engine Management Center provides structure and ...

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. Enterprise software has never lacked ambition. Every few years, ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More ServiceNow has rolled out a trio of solutions to improve productivity for ...

Enterprise workflow software giant ServiceNow Inc. is beefing up its platform with yet another dose of generative artificial intelligence capabilities. The new features, which come as part of the new ...

New features allow users to add their own report templates and format and configure reports based on requirements in MSIM platform designed to help teams track and resolve critical security incidents.