Data released this year shows US households have an average of 17 devices that connect to the internet. That’s 17 devices to potentially have to troubleshoot at any given time. And when you are ...

As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

When Aadi Kulkarni saw his grandparents struggling with technology, he jumped in to help. It was the height of the pandemic, ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Are you using an old Windows computer? Or is your Windows computer out of warranty? If so, you need genuine websites that will help you if you face any issues with your computer. The chances of errors ...

For years, it’s been a familiar dynamic: an older relative, struggling with a new smartphone or social media platform, turns to a younger family member for help. How do I download this app? Why won’t ...

CHARLOTTE — A Charlotte nonprofit is offering free IT support courses to help close the tech skills divide among local workers. Mary Smith is a student of the course with Per Scholas North Carolina.

The man says his roommate's constant reliance on him for basic tech help is 'driving him nuts' Abel Mitjà Varela/Getty A man is sharing his frustrations with his roommate's technological inabilities ...