How do you take the step of actually presenting a business case to your CIO, where you say, 'I'd like to replace one version of ServiceNow with the same version?'. That was the dilemma facing Rob ...
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I tested ServiceNow and found it offers a powerful and comprehensive ITSM platform ideal for larger organizations
ServiceNow is a powerful cloud-based ITSM tool that streamlines workflows and service management in IT, HR, and customer service. During our testing, we were impressed with its ability to automate ...
BUFFALO, NY--(Marketwired - March 02, 2016) - Inergex, a leading IT services company with a fast-growing ServiceNow business, dramatically expanded its capabilities with the acquisition of Crossfuze, ...
On its face, the idea of having technology custom-made for your federal agency sounds great. One-size-fits-all solutions often do not work well in the federal IT sector; the Smithsonian Institution’s ...
Government agencies have come to embrace commercial, off-the-shelf products as more practical in today’s fast-paced tech environment. COTS products are quicker and simpler to procure, with little need ...
Reporting to the Director, Enterprise Resource Planning (ERP) Technology, the ServiceNow Developer will lead the design, development, and deployment of new ServiceNow modules and functionality, ...
The YMCA of the North, a nonprofit with over 370,000 members, chooses Bright Pattern over Five9, Genesys, inContact, and RingCentral to power their customer experience. SOUTH SAN FRANCISCO, Calif., ...
Considering an IT service management (ITSM) suite? Download this free report for side-by-side comparisons of rival products from ServiceNow and Zendesk, based on reviews written by enterprise users of ...
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