SAN FRANCISCO--(BUSINESS WIRE)--An overwhelming 91% of consumers consider customer service when deciding whether to stay with their current healthcare insurance plan or switch providers, according to ...

Customer Contact Week, being held in Las Vegas, is where customer experience vendors gather to show off the latest and greatest innovation. This year’s show is particularly interesting as artificial ...

Talkdesk®, Inc., a leader in Customer Experience Automation (CXA), today announced a new integration with Epic Caboodle, extending its capabilities with Epic Systems and advancing its leadership in ...

PALO ALTO, Calif.--(BUSINESS WIRE)--Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, today announced ...

Talkdesk Express includes $100 in free credits and 25 free licenses to help small businesses get started with their customer service operations PALO ALTO, Calif., May 06, 2025 (GLOBE NEWSWIRE) -- ...

New observability, evaluation, and simulation tools move organizations beyond basic automation toward a comprehensive hybrid workforce strategy grounded in visibility and accountability PALO ALTO, ...

Nasdaq Listings Host Kristina Ayanian delves into companies' notable accomplishments, industry trends, and the driving factors behind their success through engaging conversations with C-suite ...

Recently, Talkdesk held its first analyst summit in a few years. During the event, the analysts got a deep dive into the company’s strategy, opportunities, and roadmap. Overall, it was a positive ...

Talkdesk Inc. convinced a federal magistrate judge in California to invalidate all or parts of six patents the ...

Talkdesk(R), Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, today announced it has been named to G2's 2025 ...

Fellow No Jitter contributor Zeus Kerravala recently touched on Talkdesk’s focus on vertical industry differentiation in “Six Thoughts On the Talkdesk Analyst Summit,” writing, “During his ...

PALO ALTO, Calif. and BENGALURU, India, Oct. 08, 2025 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. has opened a new office in India, formalizing its presence in the region and establishing a key innovation hub ...