Even when change is good, most of us would rather run the other way when we see it coming. This is simply human nature, especially when a system seems to be working satisfactorily. But the reality is ...

This course is based on the 2015 version of the ISO 9001 Standard – which employs a process approach that incorporates the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking – and is applicable in ...

17 October 2016 Deloitte’s Business Process Solutions (BPS) service offerings in the Middle East is now ISO 9001:2015 certified by the British Standards Institution (BSI) Management Solutions for ...