SEATTLE--(BUSINESS WIRE)--Today, Amazon Web Services Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), announced the general availability of Contact Lens, a set of capabilities for Amazon Connect ...
Amazon Web Services Inc. today announced the general availability of Contact Lens, a set of artificial intelligence features to help optimize the contact centers of enterprises using its Amazon ...
Amazon Web Services Inc. today announced a new feature for Connect Contact Lens, the company’s artificial intelligence tools for call center work, aimed at assisting workers with after-call work.
"Contact Lens leverages various AWS capabilities—such as storage, transcription, natural language processing, and search—but stitches them together for customers into an easy-to-use contact analysis ...
SEATTLE--(BUSINESS WIRE)--Today, Amazon Web Services Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), announced the general availability of Contact Lens, a set of capabilities for Amazon Connect ...