Deloitte Digital has joined Twilio’s TwilioBuild partner program as a Global Systems Integrator (GSI) in an effort to facilitate customer engagement. Deloitte Digital’s Twilio practice will offer the ...

As it penetrates the enterprise, the Twilio Build channel program looks to recruit larger partners that bring a broad set of services to enable digital communications transformations. As Twilio’s ...

Businesses strive to raise the bar for customer experience (CX) as a way to boost customer loyalty and gain a strong competitive advantage. The emergence of generative AI and agentic AI is opening up ...

Twilio’s foray into the customer data (CDP) business could be heading for an early conclusion. The former startup offers communications software services via APIs, and in recent years expanded its ...

Cloud communications company Twilio announced that it's partnering with the New York City Department of Information Technology and Telecommunications (DoITT) on the city's first contact tracing system ...