Sony has confirmed that PlayStation support will no longer advise or interact with consumers on Twitter starting August 1, making it harder to contact PS Support. As per the official Ask PlayStation ...

TL;DR: PlayStation is refunding MindsEye purchases due to severe performance issues, including visual bugs and instability on PS5. Sony is investigating optimization problems and may temporarily ...

Multiple PlayStation users have reported that they are being denied refunds on Cyberpunk 2077, even though developer CD Projekt Red told people to request these refunds through the PlayStation Network ...

PlayStation announced plans this week to retire its 1-to-1 support services offered through Twitter through the Ask PlayStation account. This means that while the account will still presumably be ...

PlayStation is removing direct support via Twitter starting August 1st. Instead, those who need help will have to browse support websites in lieu of direct messaging on Twitter. The announcement was ...

An increasing amount of PS5, PS4 players are voicing their discontent with PlayStation Support, or lack thereof, with no relief in sight. Sony pulled the plug on 1-to-1 help via Twitter last August, ...

As the lead up to next generation grows shorter, we’re finally learning new things about what the PS5 will be like for users each day. The latest info comes from three videos released by PlayStation ...