While e-Commerce sales skyrocket, online returns are growing at an even faster rate. When it comes to online shopping, consumers are three times more likely to return an item they purchased online ...
No matter the size of a business, having a solid returns management strategy is crucial for maintaining customer satisfaction and operational efficiency. Effective returns management helps businesses ...
Forbes contributors publish independent expert analyses and insights. I write about retail and the forces that are redefining shopping. Necessity is the mother of so many inventions. That includes ...
Bought a foundation shade that didn’t match or a skincare product your skin didn’t love? Ulta’s return policy is surprisingly flexible — even if you’ve used the product. Knowing the rules helps you ...
180 "Dancing Robots" work alongside humans at a Happy Returns Hub to process millions of returns each month. (Retail TouchPoints) Geekplus robots are now in use at all three of Happy Returns’ Hubs.