Director of Sales and Strategic Partnerships at ReadyCloud, the Shipping, Returns, Growth Marketing and CRM Suite built for e-commerce. Your returns process is one of the most important aspects of ...

No matter the size of a business, having a solid returns management strategy is crucial for maintaining customer satisfaction and operational efficiency. Effective returns management helps businesses ...

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 ...

Retailers should consider offering label-free and package-free returns to improve the customer experience, decrease costs, and support sustainability. Label-free and package-free returns benefit both ...

Four out of ten consumers will return “at least” one online purchase each month, a new report finds. That’s a lot of returns, which presents a challenge for any online stores with tight margins. The ...