Automation has become the right-hand resource for many businesses looking to drive greater efficiency and get time back to focus on business initiatives that propel their organization. Take Wills for ...

IT teams are bearing the weight of rapid change. They shoulder the responsibility of expansive networks with ever-increasing endpoints and devices, at a time of continuous technological change and ...

A recent study found that the keys to successful implementation of robotic process automation (RPA) include carefully selecting the right automation opportunities, being realistic about costs, and ...

Almost every enterprise leader I've worked with over the past years has asked a version of the same fundamental question: "How do we maintain operational excellence when our business environment ...

Robotic Process Automation (RPA) has quickly become the next great tool for businesses to improve productivity, quality, and customer and associate satisfaction. However, many organizations have not ...

After five years of buzz, there is now a lot of momentum in companies adopting Robotic Process Automation (RPA) technology. At Everest Group, our Pinnacle Model™ research assessed the impact of more ...

A critical component of modern business success is the ability to understand and balance the human and machine-driven processes that enable scalability in a competitive, ever-evolving market. They ...

Enterprise software companies are racing to capture the AI automation opportunity, but exposure varies dramatically. We looked at Pegasystems (NASDAQ:PEGA), ServiceNow (NYSE:NOW), Microsoft ...

HANOI, Vietnam--(BUSINESS WIRE)--Vietnam's leading ICT firm FPT Software has jointly won the 2021 Asian Banker Vietnam Country Award with its customer TPBank – one of the top commercial banks in ...

As a marketing automation consultant, a chunk of my time is spent reviewing and correcting the setup and account structure issues I see every day in automation platforms. More often than not, ...