MGMA offers a free, downloadable sample patient satisfaction survey. The sample form was developed in partnership with SullivanLuallin Healthcare Consulting. The survey allows patients to rate line ...

Lakeland Surgical and Diagnostic Center, with two locations in Florida, has implemented a patient satisfaction survey on its website for patients who desire an online method of communication. “It has ...

Patient satisfaction is a metric that has vast financial implications for hospitals. For example, happy patients are 74% more likely to pay their bills in full, versus 33% of less satisfied patients.

Patients with activated patient portal accounts report higher patient satisfaction in respective dimensions of the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS ...