Perficient experts are present at Oracle OpenWorld 2014 to discuss their latest Oracle Customer Experience (CX) offerings, which utilize Oracle’s complete, integrated cloud solutions and address today ...
The FINANCIAL — Introducing new robust capabilities to support servicing customers when agents are away from their desks, Oracle Service Cloud now leverages the power of Oracle Fusion Tap, a native ...
Oracle held its annual Analyst Summit earlier this week and, yes, artificial intelligence, and particularly agentic AI, was front and center throughout the two-day event. But for me it felt a bit ...
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