When people at every level contribute to how work gets done, you don’t just gain efficiency. You gain resilience.

There is a friction that commonly exists within many organizations, and it occurs between the sales department and the back-office operations department. Both feel underappreciated by the other.

Lately, the new complexities of manufacturing — serving demanding customers with a rapidly increasing number of products and services — have tested the limits of Lean Sigma. This report discusses ...

In the heart of Watkins Glen, New York, Glen Copack Food Manufacturing—a small but ambitious non-profit food packaging company—faced a critical inflection point. Rapid growth, driven by new equipment ...

For example, last year, GoPuff instituted company-wide metrics for the maximum time workers should take to pack a bag. As a result, managers had to redirect employees who were receiving shipments and ...

Many of the division’s initiatives involve analyzing and improving operational processes and employee skillsets to achieve more efficient workflows and overall business growth. Several projects are ...