If you are looking for an observability or monitoring solution, you can find a company on every corner boasting top-notch capabilities. One observability component you can consider, for example, is ...

Content delivery network provider Cloudflare Inc. today launched two significant updates, Digital Experience Monitoring and Fleet Status, to help customers understand end-user connectivity and ...

Cisco recently rolled out a new service called Customer Digital Experience Monitoring, which integrates its application monitoring tool AppDynamics and ThousandEyes network intelligence tools. The ...

NEW YORK, Oct. 24, 2024 /PRNewswire/ -- Datadog, Inc. (NASDAQ: DDOG), the monitoring and security platform for cloud applications, today announced it has been named a Leader in the first ever Gartner ...

In today’s world of customer service, the use of digital messaging channels is steadily rising, so it’s easy to overlook how central voice and telephony are for connecting brands to their customers.

A positive customer experience is fundamental to the success of any business, including B2B organizations. Qualtrics research found bad customer service could cost more than $3.7 trillion globally.