In many businesses, platform engineers serve two sets of customers: external clients and internal colleagues. When building tools for internal use, following the same user-centered design principles ...

When building external technologies for the marketplace, investors and developers are sure to prioritize the end user. When the tech is developed for internal use, however, the same care may not be ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...