Modern QSRs are increasingly adopting specialized digital tools — ranging from kitchen display systems to multilingual chat ...

Every business has at least three target audiences: customers, prospects and employees. Likely, there are multiple groups within those broad categories, and in some cases, additional audiences such as ...

Every organization wants engaged employees who are committed and likely to stick around. But as sweeping industry disruption, mergers and increasingly demanding customers consume our attention, ...

Employee engagement is crucial for every organization that is focused on driving productivity and success. Human capital is a valuable resource in attaining company goals and objectives. However, it ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Martha Marchesi While ...

Developing and evaluating communication skills in the workplace is essential for the success of your small business. Effective communication can increase employee engagement, drive productivity and ...