SAP debuted its hosted customer relationship management software service Thursday, moving the business software applications giant into an arena that is becoming increasingly crowded. SAP, as ...

Siebel Systems and IBM are unveiling a hosted software product in an effort to grab some of the IT dollars small and midsize businesses are spending. As previously reported, the product, called Siebel ...

SAP stepped into the ring of hosted customer relationship management software providers Thursday with products aimed at midsize and large vendors. The German software maker isn’t going after small ...

According to a recently released Beagle Research Group study, the demand for hosted CRM has exploded over the past 12 months, and mainstream users are now adopting these solutions. "Changing ...

Wednesday’s salesforce.com IPO offered a rare opportunity for smaller CRM companies to elbow their way into the media spotlight. Many of these competitors claimed that they were taking customers away ...

Ratcheting ratcheting up its customization capabilities, Salesforce.com will use its inaugural Dreamforce User & Developer Conference this week to launch the Winter 04 release of its hosted CRM ...

The next major release of Dynamics CRM, version 4.0, is due out by June 2007 and will be delivered as a pure on-premise solution, a pure hosted option or some combination of both, depending on ...

Today's Customer Relationship Management (CRM) solutions aim to recapture the personalized customer service provided by local mom-and-pop shops of yore - except with high-tech-analytics capabilities, ...

A second reseller of Microsoft CRM said Tuesday it has begun offering hosting services for the software, citing strong customer demand for hosting options. A second reseller of Microsoft CRM said ...

Looking to compete with Salesforce.com Inc. in the hosted customer relationship management (CRM) space, professional services firm XTech Corp. plans next month to offer a hosted CRM platform based on ...

SAP is expected to debut on Thursday a hosted CRM software service, as the business applications software giant steps into an increasingly crowded field. SAP plans to provide details of its ...