Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Customer Service Week is celebrated each year during the ...

FT. LAUDERDALE, Fla.--(BUSINESS WIRE)--This week, iQor, a managed services provider of digitally enabled business process outsourcing solutions, celebrates Customer Service Week 2024 by honoring its ...

Last week, the frontline and backend teams of 9mobile came together to celebrate Customer Service Week, a global event recognizing the hard work and dedication of customer service professionals. The ...

In recognition of the critical role that customer service plays in building lasting relationships, 9mobile, celebrated the customer service teams and customers to commemorate the Customer Service Week ...

Accion Microfinance Bank has concluded a successful Customer Service Week (CSW) 2024. The week-long celebration which was held from October 7 – 11 was dedicated to recognizing and appreciating ...

If someone were to ask me how important is customer service in today’s digital day and age, I’d argue it’s more important than ever. And I’m not going on a limb when I say that—83% of consumers agree ...