Business Insider asked etiquette experts when it's appropriate to send a handwritten thank-you note. They said a note is essential after staying at someone's home or receiving a personalized gift.

In a world where communication is often reduced to quick texts and social media posts, the art of expressing gratitude can sometimes be overlooked. Many people wonder whether they really need to write ...

Writing thank you notes might be one job plenty of people would be willing to let AI and robots take over. Turns out, they already are. The company Handwrytten deploys artificial intelligence to help ...

DEAR MISS MANNERS: After several decades of typing on keyboards, I have lost my ability to write nicely by hand. My solution is to send electronic notes -- for expressing appreciation, recognizing ...