September 18, 2019 - The Center for Digital Government today announced the winners of the 3rd annual Government Experience Awards. The awards recognize the achievements and best practices of states, ...

ROSEMONT, Ill.--(BUSINESS WIRE)--New data provides a clear message for businesses. Today’s consumers are unforgiving when it comes to poor customer experience. In fact, 72% of consumers report they ...

2019 has seen the continuation of a healthcare trend that has been hot for many years: Patients becoming more involved in their own care, and IT that can help boost this engagement. Patient engagement ...

Ubisoft announced the dates and locations for Ubisoft Experience 2019, a series of public events that let fans mingle with developers and community members and get hands-on time with Ubisoft games.

SEATTLE — At some point during No. 25 Washington’s crucial game Saturday against No. 12 Oregon, a message will appear on the scoreboard asking fans to take an online survey about their experience at ...

Join us as we look back at 2019, a turbulent year of mergers and acquisitions in the customer experience technology sector. Customer experience has become a competitive differentiator in the ...