On a recent executive outreach call, a leader from a large enterprise shared how their 120,000 users were actively involved in improving data quality across the organization. Intrigued, I reviewed ...

How is automation boosting productivity? If you’re even plugged in slightly to the news cycle, you likely have heard pundits espousing the benefits of automation. There are definite benefits to using ...

The firm calls SynOps a "human-machine operating engine," but the key concept is that Accenture aims to create a platform that reflects the integration of data, artificial intelligence and humans.

“Where do you find the time?” This is the question marketers drowning in content demands most often ask. With multiple channels to manage, campaigns to track, and audiences to engage, it’s no wonder ...

Over the past year, many clients I’ve spoken with have been looking for ways to make processes smarter, more adaptable and more resilient. According to our recent research, many companies see the ...

Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today. Sales automation is a popular functionality offered by the top CRM software. It ...

Historians are electronic data recording products that are typically used for trend style data. Trend data is comprised of measurement samples over a period of time. Prior to automation of this data ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...