Communication skills are crucial for everyone in a small business, especially for managers and owners. Some people are naturally gifted in interpersonal skills, but those who aren't can study and ...

Communication problems in the workplace can have a negative impact on morale, productivity and interdepartmental working relationships. When left unchecked, ongoing communication problems can ...

Whenever we interact with people we make assumptions based on what we believe is or isn’t true. We tend to believe that if you and I speak the same language we will both attach the same meaning to the ...