Empower field agents with all new Cisco Finesse Mobile Agent app with an enhanced intuitive user interface and advanced integration for smooth contact center operations. Bethesda, MD (PRWEB) - ...
BETHESDA, Md., Nov. 4, 2019 /PRNewswire-PRWeb/ -- After the astounding success and popularity of the previous version of Cisco Finesse Mobile Agent, NovelVox, the pioneer in providing contact center ...
VANCOUVER, British Columbia--(BUSINESS WIRE)--Comm100, a global provider of omnichannel customer engagement solutions that connect brands with their customers, today announced an integration with ...
A social media engine for the contact center; a new widget-based agent desktop; and a media capture platform. Today Cisco announced three new additions to their contact center--or as they put it, ...
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