The top-ranked consultants who not only survive but are thriving in the current demanding business world work with desire and dedicate themselves to understanding the client, the business segments, ...

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

Technology is an accelerant. It will add fuel to whatever fire you have burning in your organization. If a company is already efficient, technology will make it even more so. Conversely, if an ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

Learn how to choose and implement flexible CRM software for your small business and which systems might work best for your ...

In most organizations, associating the CRM application with the business intelligence (BI) system can provide all the magical spells required to enchant customers and ensure their continued loyalty.

A customer relationship management (CRM) app is one of the most important apps for any modern business, especially those that have a strong sales department. It’s no wonder then that CRM apps today ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Last month Intuit Inc. (the maker of QuickBooks Online) and HubSpot ...

The best CRM platform that offers Xero integration is Zoho CRM. Zoho has a range of useful features for managing leads and tickets, as well as multiple available Xero add-ons and integrations for its ...