To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

Compare ChatGPT, Gemini, Copilot, Claude, Perplexity, Grok, DeepSeek, and Meta AI by strengths, use cases, integrations, and limits. There was a time when chatbots were clunky customer service tools ...

The city of Menlo Park launched a chatbot called “Laurel” on its website in early August, hoping to help community members access information about city services around the clock.

SpaceXAI has introduced Grok Bot, an always-on AI agent service designed to behave like independent “AI teammates” that can do your work for you. The bots share their own clou ...

The government’s “AI for All” project public offering, which aims to provide free unlimited chatbot AI services to all ...

Artificial intelligence and automated bots’ online activity has outpaced humans’ for the first time in history — with more than half of all internet traffic coming from automations instead of real ...

A footer notice isn't compliance if customers already believe they're talking to a person. Here's what the Act actually requires.

AI models are trying desperately to accomplish mysterious goals. ‘Spiralism’ was the first time they tried it on a mass scale. ...

AI is not your friend—and it’s not keeping your secrets. Here’s what you need to know to keep your personal info safe. In researching this article, one of the first things I did was ask Google—or ...

Automated bot traffic surpassed the human-generated type for the first time in a decade, constituting 51 percent of all web ...