AI voice assistant Aurelian is helping 911 call centers handle non-emergency calls like noise complaints and lost wallets Aurelian is already live in over a dozen U.S. cities The AI aims to free up ...

Add Yahoo as a preferred source to see more of our stories on Google. Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to ...

More than 20% of 911 calls to Columbia and Richland County were abandoned before operators answered, raising concerns about ...

SAVING OUR STREETS, OR AT LEAST KEEPING 911 DISPATCHERS IN OSCEOLA COUNTY CALM WHEN TALKING ABOUT THEIR CRISIS CALLS. YEAH, THESE PICTURES SHOW THE MOMENT ECHO FIRST ARRIVED AT TEN WEEKS OLD TO BE THE ...

The city of Durango and La Plata County have settled a yearlong dispute over 911 services and related funding. The two governments signed two agreements last month outlining the terms for shared use ...

WASHINGTON D.C., DC — Nearly a year after DC's 911 center was heavily scrutinized by the city council following complaints about technology failures, long wait times, and crews being dispatched to the ...

An investigation by D.C.’s Office of the Inspector General into the Office of Unified Communications recently found multiple safety concerns with the 911 call center that could impact emergency ...

VOLUSIA COUNTY, Fla. — AI is now being used in Volusia County’s 911 call center to handle non-emergencies. The technology is paid for by the sheriff’s budget, so we went straight to him to ask how ...